Desk Investigations

Desk Investigations

Our investigators analyze social media and several exclusive databases to build a digital profile.

Social Media Check

Individuals increasingly live much of their lives online.  There are two billion social media users worldwide, and that number will only increase.  A Social Media Check traces the digital clues left by a subject, who may use sites like Facebook, Instagram and LinkedIn, the most popular social media platforms, to keep in touch with friends and family, to make plans or to even run a business.  An effective Social Media Check is an invaluable tool for information seekers.


The Social Media Check is a search of major social media sites to locate and acquire any social media profiles for the subject as well as close relatives or associates.  In-house investigators search dozens of platforms using analytics and advanced search techniques, going beyond a name and location check.  An elusive subject can often be found via the profiles of relatives or associates. 


Using proven methods, the social media profiles are analyzed for pertinent information relating to the goal of the assignment.  A review is conducted of posted information, including status updates, current and past employment, cities of residence, personal relationship status, photos and videos, check-ins, comments and location tags.  They can reveal where a subject is spending time, a subject’s current and past activities and future plans.


Social Media Checks are useful for a court case or as part of a background investigation to assist in the claims decision-making process.  Information found via the Social Media Check may be used to put a spotlight on a subject’s activities.


Social Media Download

A Social Media Download consists of a full capture of a subject’s social media profile as it appears in the browser, including status updates, comments, photos, videos and other available content.  This download encompasses a specific timeframe and is a screenshot of all posts and content at the time of the download.  Any posted videos are downloaded and preserved. 


Subjects may restrict access to or even delete the content found on their social media profiles at any time, and attorneys may advise a subject to discontinue the use of social media when involved in a court proceeding or a bodily-injury claim.  By downloading the exact content of a subject’s social media profile, that information is retained and cannot be disputed.   


Social Media Download or Social Media Check:  A Social Media Check is a search to uncover a subject’s social media profiles.  A Social Media Download preserves a copy of information found on a subject’s social media profile.


Background Check

Drawing from varied sources of information, including databases not available to the public and online resources, a Background Check is a means of verifying information about a subject.


The Background Check is our most all-inclusive type of desk investigation.  It includes a Social Media Check as well as searches of the following records: 


  • Name Verification and Aliases
  • Current Address Records
  • Address History
  • Property Ownership
  • Telephone/Cell Phone Records
  • Email Address Records
  • Vehicle Registration Records
  • Driver’s License Records
  • Civil and Criminal Records
  • Bankruptcies
  • Judgments and Liens
  • Foreclosures
  • Asset Records
  • Current and Previous Employment Records
  • Professional Licenses
  • Voter Registration Records
  • Social Media Check


A Background Check is a useful tool to confirm vital statistics about a subject and reveal information pertaining to a subject’s history and current activities, which can be used to investigate a claim, mitigate risk or to facilitate the claims decision-making process. 


Medical Canvass

A medical canvass is an in-depth telephone survey of specific medical providers with the objective to uncover information pertaining to past treatment facilities used by a subject and any preexisting claims.  Contact is made with hospitals, doctors and medical facilities within an agreed-upon geographic region to confirm whether a subject has received medical attention of any kind.  A signed medical authorization is required to obtain records or details pertaining to treatment.


Our canvass program is useful in determining whether there have been any previously undisclosed medical treatments obtained by the subject, which may reveal a preexisting injury or treatment prior to the alleged date of loss. It also assists in determining if the subject has a history of prior claims. This information can be used to dispute the extent of injury issues and questionable dates of injury.


Facilities that can be contacted:


  • Hospitals
  • Doctors
  • Chiropractors
  • Pharmacies
  • Occupational Clinics
  • Physical Therapists
  • Rehabilitation Centers
  • Imaging Centers
  • Neurologist
  • Orthopedics
  • Orthodontists


Canvassing can assist all lines of insurance associated with any bodily-injury claim, including Workers’ Compensation, Auto Bodily Injury, Disability, etc.  Regardless of the line of insurance involved, the key point of consideration is that at any time a subject and/or their attorney may knowingly withhold information pertaining to a claimant’s medical treatment history.


Activity Canvass

An Activity Canvass is a targeted inquiry by telephone of facilities where a subject may be engaged in physical activities.  This search can be conducted individually or in conjunction with other types of checks. 


These types of canvasses are useful in determining the locations and possible times that a subject may be conducting physical activities.  Each canvass is conducted within a defined radius from the reported residence.  Canvasses can help to substantiate or refute a subject’s complaints of mobility, health or other issues.


Many facilities can be contacted using an appropriate pretext, and the following are just a few possibilities:


  • Health Clubs
  • Fitness Centers
  • Spas
  • Community Centers
  • Bowling Alleys
  • Golf Courses
  • Racetracks
  • Sports Leagues
  • Rental Facilities


Skip Trace

 For a variety of reasons, a subject’s current whereabouts may not be known, or there may a dispute about where an individual is actually residing.  A Skip Trace uses private databases and online searching as a basis to verify information known about a subject and to assemble a recent address history for a subject.


A subject may not be forthcoming with regards to their current address or with whom they are residing.  By expanding a search to locate information pertaining to potential past and present household members, such as a parent, sibling or a significant other, a subject’s whereabouts may be traced even when they are living under the radar and residing in another individual’s household.


Business Background Check

Through searches of government records, incorporation records, the Better Business Bureau and online resources, a Business Background Check confirms the professional history of a business, identifies the principal employees associated with the business and uncovers information pertaining to the reputation of the business and its employees within the industry.


Information pertaining to when and where the business was created, the identity of its principal employees, the current status of the business, whether the business is currently active, whether it is in good standing and whether the business or its employees are parties to a lawsuit can be investigated.


Online searching can identify whether a business has its own website, locate social media profiles for the business, locate social media profiles for employees of the business, determine what services the business offers and uncover essential facts, such as hours of operation and physical location.  Through online searching, comments and reviews of the business may also be located and examined, helping to answer questions about changes in the reputation of a business, the quality of its work and the actions of employees of the business.


Employment Check

An Employment Check can be part of a Background Check or a stand-alone check.  Searches of private databases and targeted searches of applicable social media sites, such as LinkedIn, Facebook and other resume-posting sites, divulge information pertaining to the subject’s current and past employment.  Using a discreet pretext, contact is then made with the potential employer in order to verify a subject’s employment status.


Records Check

When information is needed about a subject’s background, public records provide reliable information.  The types of records available vary by state and county, and the method of retrieval can also vary.  Some records are available online, and some must be requested in person.


The following are some of the types of records that may be available:


  • Driving Records
  • Property Records
  • Court Records
  • Bankruptcies and Judgments Records
  • Criminal Records
  • Prison Records
  • Assets Records
  • Financial Records
  • Marriage Records
  • Bureau of Corporations
  • Voter Registration
  • Professional Licenses
  • Vehicle Check – Only available in certain states


Record Procurement

A Record Procurement is the process of obtaining official documentation from various entities.  Contact is made with the agency holding the records, and inquiries are made as to whether the records can be released and to ascertain the process to obtain them.  Where permissible, a formal request is submitted to acquire copies of the records.


The following types of records can be requested, but access is dependent on state regulations:


  • Police Reports
  • EMT Reports
  • Autopsy Reports
  • Death Certificates
  • OSHA Reports
  • Fire Reports


Asset Check

An Asset Check locates public records that can confirm personal property or real estate held by a person or corporate entity and includes the following types of records:


  • Real Estate and Deeds
  • Mortgage Information
  • Some Loans – Mortgage and Auto
  • Motor Vehicle Registration and Liens
  • Judgments
  • Bankruptcies


An asset check can be useful in determining a subject’s ability to pay damages in cases where the subject does not have sufficient insurance limits for a covered loss or where the incident that caused the loss is not covered.



Geo-fencing is a virtual perimeter for a real-world area. It essentially is a radius around a given geographical point, done virtually. This defined radius allows our investigators to limit their search to a certain location, and focus efforts inside this location.

Becker & Company markets geo-fencing as a service in addition to our other product lines of desk investigations, surveillance and SIU work. Geo-fencing is useful for searching in the vicinity of a loss location for an intended reason. Location based services on social media platforms allow our investigators to place individuals in defined locations for the purpose of the investigation. This can be useful in an urban setting where a large geographic search may be too time consuming and fruitless. Bounding the search perimeter allows us to canvass many additional profiles for useful information. A geo-fence investigation will canvass a certain geographical area for social media profiles for residents. Geo-fence searching includes but is not limited to twitter, Facebook, Instagram and TikTok. This data is combined with local and state law enforcement that have jurisdiction in the loss location to paint a picture of the case.

Becker & Company has a successful track record in using geo-fencing for claims. We recently successfully completed a case where we scoured all social media posts and news articles about a car accident, including local and state law enforcement.

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