About Becker & Company

We are the most responsive investigative partner in the industry. Our national footprint enables us to service any client, anywhere with any investigative need.

As a leading, nationwide professional investigation firm, Becker & Company delivers cost-effective solutions with broad capabilities and a national geographic footprint to meet all our clients’ investigative needs.

For over 27 years, we’ve offered a “one-stop-shop” with a wide array of investigative services. We investigate all types of insurance claims including workmen’s compensation, suspected fraud, liability and others to mitigate expenses for our clients. We strive to understand our clients’ businesses and to partner with them to deliver quality and results.

Our clients consistently report that they choose to work with us—and continue to work with us—because we are the most responsive investigative partner in the industry. As such, we pride ourselves on our commitment to effectively communicate with our clients and to always keep them in control of the process.

Experience

Our staff draws on decades of experience in law enforcement, the insurance industry, and military service when handling any investigative or surveillance assignment. That experience prepares us for the varied circumstances encountered on a daily basis in our business.

Professionalism

We maintain a professional approach in all our interactions with our clients and while conducting surveillance or investigations. We hold our staff to the highest standards in all stages of an investigation; accountability, honesty and reliability describe who we are at Becker & Company.

Integrity

This is the cornerstone of Becker & Company. We conduct every investigation with sound moral and ethical principles, and treat all our clients with respect, acting with honor and truthfulness as our basic tenets.

Our Team

Joe Becker

President

President and Chief Executive Officer, Joe is involved in all aspects of the investigative business, including being a key contact for clients, direction to supervisors and investigative staff, and actual field investigations, as necessary. He has more than 35 years of experience in the insurance claims industry, working as a claims adjuster and private investigator for both insurance companies and self-insured corporations.

After working in the insurance claims profession for ten years, Joe made the transition to Private Investigations focusing on the needs of the insurance industry. That experience over the next 27 years includes field investigation, supervision, management and all facets of business organizational skills required to operate a successful enterprise.

This lifetime journey in the satisfying and always interesting world of Insurance investigation has been rich with business relationships with clients, investigators and professionals involved in insurance defense. As an professional investigator Joe has testified in court many times and provided services to hundreds of clients to protect their legal interests .

Joe continues to focus on providing valuable services Nationwide to corporate clients every day.

Melissa Cohen

Accounting Manager

Melissa is the Accounting Manager for Becker & Company, where she oversees payroll, accounts payable, and accounts receivable. She has been with Becker & Company for over 11 years and has had many roles within the company, including CIU Coordinator, Intake Coordinator, and Office Manager. She likes to say that the only thing she has not yet done in her time here is work out in the field conducting surveillance. She helps to train new employees and enjoys assisting them to look past the surface in order to consider an assignment from the client’s point of view.  

Melissa attended the University of Pittsburgh and graduated from Career Training Academy with a certificate in Massage Therapy. She has been continuing her Accounting education to grow with her evolving role at Becker. 

Melissa has a high school aged daughter and enjoys volunteering with the school’s marching band as the Band Parent President. She also enjoys reading and traveling in her spare time.

Jon Guthrie

Surveillance Manager

Jon is the Surveillance Manager at Becker & Company, a position he has held since September 2014.  Jon began his career with the company in 2008 as a Field Investigator and quickly was promoted to Field Supervisor.  In 2010, Jon advanced to Surveillance Coordinator, and after 4 years in that role he was promoted into his current position.  Jon oversees the daily operations of the Surveillance Team which includes Surveillance Investigators, Coordinators, Technical Writers, and Video Technicians.  Jon believes in a detail-oriented approach to case management and investigations and he encourages his team to “know it and own it”.  Jon’s numerous experiences within the company over the last 12 years aid in navigating even the toughest case situations we face every day.

Jon graduated from Indiana University of Pennsylvania with a bachelor’s degree in Criminology/Pre-Law, and he is licensed as a Private Investigator in multiple states.  Jon also achieved the Eagle Scout rank.  Jon has a wife and two young children, a son and a daughter, whom he is crazy about.  Jon is a car and motorcycle enthusiast, and he enjoys all types of sports and traveling in his spare time. 

Danielle Laing

Sales Manager

Danielle has been with Becker and Company for 5 years. She started out as a Claims Investigation Unit (CIU) Coordinator, in her role, she coordinated hundreds of field investigations, while working very closely with many different clients and field investigators to get results.

With hard work and dedication, our CIU department expanded tremendously landing her into a management position in our CIU department. In this role she would oversee a team of CIU Coordinators and CIU Writers. Danielle was responsible for daily direction of our dedicated and skilled investigative team. She is a firm believer that proper planning, client communication, and staying several steps ahead of the workload is the best way to conduct an effective investigation. This ultimately led to Danielle overseeing our internal Desk Investigation department as well.

Most recently, Danielle has entered into another new role at Becker and Company as the Sales Manager. She is excited where this new opportunity will take her.

Danielle graduated from the University of Phoenix with degree in Health Care Administration and in Psychology, which lead her to start her career as a Medical Care Coordinator in the Worker’s Compensation field, which ultimately lead her to the investigative side of things. She also has a Cosmetology license and has taken classes in Radiology, Sign Language, and Social Work, stating you should always be learning something.

 

Danielle and husband, Kenny, have four children and reside in the Pittsburgh, PA area. Danielle enjoys DIY projects, health and fitness, and most recently started a makeup business as a side hobby.

Chuck McCracken

VP of Business Development

Chuck is the Vice President of Business Development for Becker & Company. He transitioned to sales in 2014, after over 15 years as the operations manager for the firm. Chuck has worked in the investigative field for over 40 years with a background in personnel security and counterintelligence for the Federal government. Chuck initially came to the company as a field investigator, but quickly became a field supervisor and subsequently operations manager. With this tenured background he brings a unique perspective to his current position. He has the capabilities and background to suggest non-traditional options to clients on cases where regular surveillance may not have been effective previously. Often bringing closure files which would have been deemed "unsolvable" by clients. He enjoys mentoring younger staff members and helps to shape our corporate policy and procedures.

Chuck graduated from Pennsylvania State University with a Bachelor of Science degree in Criminology and has training as a Certified Fraud Consultant.

Chuck and wife, Diane, have two grown daughters and three grandchildren, and currently reside in South Carolina.  He enjoys fishing and spending time with his grandchildren during his spare time.

Jaclyn Zrelak-Shea

CIU/Desk Manager

Jaclyn is the manager of our Claims Investigation Unit and our Desk Investigation departments. In this role she oversees a team of CIU Coordinators, CIU Writers and our internal desk investigators. Jaclyn is responsible for providing daily direction and ongoing training to both departments.  Jaclyn and her teams oversee complex case management, client communication, quality assurance, billing, and final reports for each CIU and desk assignment. She believes that hard work, dedication, proper planning, and “digging deeper” are the best ways to conduct thorough investigations.

Jaclyn attended Duquesne University studying Special Education and Early Childhood Education which led her to working with people with developmental disabilities.  After almost 15 years in the field, she took some time off to raise her family.  When it was time to re-enter the work force, Becker and Company provided her the opportunity to learn about the insurance claim process and she caught the “investigative fever”.  Prior to her promotion as manager, Jaclyn worked in our CIU department as our lead CIU Coordinator.

Jaclyn has four children and resides in the Pittsburgh, PA area. She enjoys painting, weekend getaways, trying new restaurants and spending time with loved ones.

What Our Clients Are Saying

Awesome Surveillance

Large Workers Comp Insurance Company

Thank you, Amber. The PI who handled this surveillance did an awesome job, incorporating intuition and proactive decisions. The updates were clear, concise, and perfect for our needs. Great job!

Impressive Response Time

Large Auto Claim Insurance Company

Y'all did great! I was super impressed with the response time to my referral and how quickly the assignment was completed and how fast I received the CD.

Vendor of Choice

Large Liability Claim Company

The work you guys have done for me has been amazing! I've sent more claims your way since the first one I sent over, and I've been so happy with the results and the promptness that you handle things! I appreciate all of your help and I've recommended you to all of my coworkers as my vendor of choice.